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ARKids First

Taking Away Benefits

If you are notified that you Medicaid or ARKids First benefits will be taken away, you may appeal the decision. This means you may ask the DHS to reconsider letting you keep your benefits. To appeal, you must send a letter to the DHS. Look at the date that is on the letter that you got from Medicaid or ARKids First telling you that your benefits will end: make sure the DHS gets your appeal letter within 10 calendar days of this date. This way, your benefits can continue until your appeal is over. In your letter, you must request that your benefits be continued.

Send your appeal letter right away. If the DHS does not get your appeal letter within 30 days of the date on the letter you got from Medicaid or ARKids First, your appeal will be denied.


Send your appeal letter to:

Department of Human Services, Appeals and Hearings Section
P.O. Box 1437, Slot N401
Little Rock, AR 72203

Refusing to Pay

If Medicaid or ARKids First refuses to pay for a service, you will get a letter telling you so. If you disagree and want to appeal, you must send a letter to the DHS asking for an appeal.

Look at the date that is on the letter you got from Medicaid or ARKids First. Make sure the DHS gets your appeal letter within 30 calendar days of that date. Send your appeal letter right away. If the DHS does not get your appeal letter on time, your appeal will be denied.


Send your appeal letter to:

Department of Human Services, Appeals and Hearings Section
P.O. Box 1437, Slot N401
Little Rock, AR 72203